CompTIA

ITEC 175: Computer Maintenance

(FU-ITEC175.AE2)
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1

PC Components

  • Understanding Motherboards
  • Understanding Processors
  • Understanding Memory
  • Understanding Cooling Systems
  • Installing and Configuring Expansion Cards
  • Understanding Storage Devices
  • Understanding Power Supplies
2

Computer Accessories

  • Understanding Cables and Connectors
  • Understanding Cables and Connectors
  • Understanding Print Technologies and Imaging Processes
  • Installing and Maintaining Printers
3

Networking Fundamentals and TCP/IP

  • Understanding Networking Principles
  • Identifying Common Network Hardware
  • Understanding TCP/IP
  • Understanding Virtual Networks
4

Wireless, SOHO Networks, Network Services, Virtualization, and Cloud Computing

  • Understanding Wireless Networking Technologies
  • Installing and Configuring SOHO Networks
  • Understanding Network Services
  • Understanding Virtualization and Cloud Computing
5

Laptop and Mobile Device, and Application Support

  • Working with Laptop and Mobile Device Hardware
  • Understanding Mobile Connectivity
  • Understanding Mobile App Support
6

Hardware and Network Troubleshooting

  • Using the Troubleshooting Best Practice Methodology
  • Troubleshooting Motherboards, CPUs, RAM, and Power Problems
  • Troubleshooting Storage Drives and RAID Arrays
  • Troubleshooting Video, Projector, and Display Issues
  • Troubleshooting Common Mobile Device Issues
  • Troubleshooting Printer Problems
  • Troubleshooting Networking Problems
7

Operating System and Windows Configuration

  • Understanding Operating Systems
  • Understanding Applications
  • Introduction to Windows 10
  • Preparing for the Exam
  • Interacting with Operating Systems
  • The Windows Registry
  • Disk Management
8

Windows Administration, macOS and Linux

  • Installing and Upgrading Windows
  • Command‐Line Tools
  • Networking in Windows
  • macOS and Linux
  • Applications on macOS
  • Best Practices
  • Tools
  • System Preferences
  • Features
  • Basic Linux Commands
  • Linux and Windows
9

Security Concepts and Securing OS

  • Physical Security Concepts
  • Physical Security for Staff
  • Logical Security
  • Malware
  • Mitigating Software Threats
  • Social Engineering Attacks, Threats, and Vulnerabilities
  • Common Security Threats
  • Exploits and Vulnerabilities
  • Security Best Practices
  • Destruction and Disposal Methods
  • Working with Windows OS Security Settings
  • Web Browser Security
  • Securing a SOHO Network (Wireless)
  • Securing a SOHO Network (Wired)
  • Mobile Device Security
10

Troubleshooting Operating Systems and Security, Scripting and Remote Access

  • Troubleshooting Common Microsoft Windows OS Problems
  • Troubleshooting Security Issues
  • Best Practices for Malware Removal
  • Troubleshooting Mobile OS Issues
  • Troubleshooting Mobile Security Issues
  • Scripting
  • Remote Access
11

Safety, Environmental Concerns, Documentation and Professionalism

  • Understanding Safety Procedures
  • Understanding Environmental Controls
  • Understanding Policies, Licensing, and Privacy
  • Documentation and Support
  • Change Management Best Practices
  • Disaster Prevention and Recovery
  • Demonstrating Professionalism

1

PC Components

  • Identifying a PCI Bus Slot
  • Installing a Riser Cable and Graphics Card on a Motherboard
  • Installing a CR 2032 CMOS Battery on a Motherboard
  • Installing Motherboard Components
  • Accessing the BIOS Setup in Windows 10
  • Setting Up a Boot Device Priority
  • Installing an i7 Processor on a Motherboard
  • Enabling Hardware Virtualization
  • Working with the Task Manager
  • Viewing the Processor Information
  • Installing Memory Modules on a Motherboard
  • Installing DDR5 RAM on a Motherboard
  • Verifying the RAM Usage
  • Installing a CPU Fan on a Motherboard
  • Connecting a NIC on a Motherboard
  • Inserting a USB Flash Drive into a Laptop
  • Installing an Expansion Card on a Motherboard
  • Connecting a PCIe Gaming Sound Card
  • Configuring NIC Teaming
  • Removing an Internal Storage Device from a Laptop
  • Installing an Internal Storage Device
  • Creating a Swap Partition
  • Replacing the Power Supply
  • Connecting a Computer to a Power Source
  • Connecting the ATX, ATX12V, and EPS12V Connectors on a Motherboard
2

Computer Accessories

  • Connecting a USB Type A to C Cable to a Computer
  • Installing Input and Output Devices
  • Installing a Printer
  • Configuring the Mouse Settings
  • Adding a Keyboard Layout
  • Connecting a VGA Connector to its Port
  • Inserting Ink Cartridges in an Inkjet Printer
  • Connecting a USB Printer
3

Networking Fundamentals and TCP/IP

  • Connecting a New Workstation to the Internet
  • Connecting a Router to the Laptop
  • Configuring Port Security on an Access Port
  • Configuring a Router
  • Enabling a Device Driver
  • Disabling a Device Driver
  • Configuring Network Address Translation
  • Understanding the IPv4 Header
  • Configuring an IPv6 Address
  • Configuring a DHCP Server
  • Creating a VLAN and Viewing its Assignment to Port Mapping
  • Establishing a VPN Connection
4

Wireless, SOHO Networks, Network Services, Virtualization, and Cloud Computing

  • Configuring a SOHO Network - Packet Tracer Lab
  • Configuring an IPv4 Address and a DNS Server
  • Creating a Dial-up Connection
  • Scanning a Network Interface Using Wireshark
5

Laptop and Mobile Device, and Application Support

  • Removing Speakers from the Laptop
  • Removing the Wireless NIC
  • Removing a Laptop Keyboard
  • Replacing an M.2 SSD from a Laptop
  • Removing the Display Assembly of a Laptop
  • Installing a Laptop Heatsink Fan
  • Removing the CPU Heat Sink
  • Removing an Internal Laptop Battery
  • Replacing a CMOS Battery
  • Replacing Laptop Memory
  • Enabling ActiveSync in iOS
  • Connecting an Android Phone to a Wi-Fi Network
  • Connecting an iPhone to a Wi-Fi Network
  • Disabling Cellular Data in Android
  • Configuring a Mobile Hotspot
  • Setting Up a VPN in Android
  • Disabling Mobile Data on an iPhone
  • Pairing an iPhone with a Vehicle's Sound System
  • Configuring Location Services in iOS
  • Configuring an Email Account on an iPhone
  • Email Account Configuration in Android
6

Hardware and Network Troubleshooting

  • Configuring the Screen Resolution Setting
  • Configuring a Power Plan
7

Operating System and Windows Configuration

  • Configuring Screen Savers
  • Enabling BranchCache
  • Creating a Restore Point
  • Configuring a Default Domain Password Policy
  • Configuring an Audit Group Policy
  • Observing the Control Panel Options from Different Views
  • Uninstalling a Program
  • Creating a Variable
  • Setting Automatic Windows Updates
  • Using the Task Manager to Start an Application
  • Configuring Computer Management Services
  • Disabling a Service
  • Using Windows Event Viewer
  • Displaying Windows PowerShell Snap-ins
  • Adding an MMC Snap-in
  • Managing NTFS Permissions
  • Editing a Drive Letter
  • Converting a Basic Disk to a Dynamic Disk
  • Converting a FAT32 Partition to NTFS
  • Mounting a Drive to a Folder
  • Working With the Command Prompt
8

Windows Administration, macOS and Linux

  • Tracing Route Using the tracert Command
  • Using the nslookup Command
  • Using the ping Command
  • Using the netstat Command
  • Viewing the Status of a Disk
  • Restoring Files
  • Backing Up Files
  • Performing a Text Search
  • Working with Directories
  • Verifying the Working Directory
  • Listing Files in a Directory
  • Using Basic Linux Commands
9

Security Concepts and Securing OS

  • Configuring Windows Defender Firewall
  • Conducting a DoS Attack Using Smurf Attack
  • Conducting IP Spoofing
  • Using an Asymmetric Encryption Algorithm
  • Using a Symmetric Encryption Algorithm
  • Disabling the AutoPlay Feature
  • Using Windows Security in Windows Defender Settings
  • Creating a New User
  • Using BitLocker
  • Propagating Permissions
  • Stopping Permission Inheritance
  • Implementing EFS File Sharing
  • Setting the Passcode Lock on an iPhone
10

Troubleshooting Operating Systems and Security, Scripting and Remote Access

  • Creating and Binding an SSL Certificate to a Website
  • Adding a Digital Certificate
  • Running an if-else script in PowerShell
  • Running a while loop script in PowerShell
  • Creating and Running a ps1 File
  • Executing the Basic Commands Through a ps1 File
  • Creating a Loop in PowerShell
  • Configuring an SSH Server
11

Safety, Environmental Concerns, Documentation and Professionalism

  • Protecting a Computer Using a UPS
  • Setting Up a Surge Protected Computer System
  • Enabling the Shadow Copies feature in Windows

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