220-1101-1102.AB1.E0T
CompTIA A Core 1 (220-1101) and Core 2 (220-1102) Course
Self-paced · 1 year access
01 / About
About This Course
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Key Competencies Covered
Computer Hardware
Operating Systems
File Management
Peripheral Devices
Printing Solutions
Mobile Technologies
Networking Essentials
Security Measures
Prepares for Certification
uCertify PC Expert
Get trained and certified for entry-level IT support roles. Secure your place in today’s digital world.
02 / Lessons & labs
See exactly what you will learn and practice
Lessons
11 Interactive Lessons · 86 topics01 Introduction 10 topics +
- Goals and Methods
- How the Course Is Organized
- What’s New?
- Who Should Read This Course?
- Strategies for Exam Preparation
- Pearson Test Prep Practice Test Software
- Accessing the Pearson Test Prep Software Online
- Accessing the Pearson Test Prep Software Offline
- Customizing Your Exams
- Updating Your Exams
02 Mobile Devices 5 topics +
- Installing and Configuring Laptop Hardware and Components
- Display Components of Mobile Devices
- Setting Up and Configuring Accessories and Ports of Mobile Devices
- Configuring Basic Mobile Device Network Connectivity and Application Support
- Review All the Key Topics
03 Networking 9 topics +
- TCP and UDP Ports, Protocols, and Their Purposes
- Networking Hardware
- Compare and Contrast Wireless Networking Protocols
- Services Provided by Networked Hosts
- Install and Configure a Basic Wired/Wireless SOHO Network
- Network Configuration Concepts
- Internet Connection Types, Network Types, and Their Features
- Using Networking Tools
- Review All the Key Topics
04 Hardware 8 topics +
- Basic Cable Types
- Installing RAM Types
- Installing Storage Devices
- Installing Motherboards, CPUs, and Add-on Cards
- Power Supplies
- Multifunction Devices/Printers and Settings
- Print Technologies
- Review All the Key Topics
05 Virtualization and Cloud Computing 3 topics +
- Common Cloud Models
- Client-Side Virtualization Overview
- Review All the Key Topics
06 Hardware and Network Troubleshooting 8 topics +
- Troubleshooting Methodology
- Troubleshooting Motherboard, RAM, CPU, and Power Issues
- Troubleshooting Storage Drives and RAID Arrays
- Troubleshooting Video, Projector, and Display Issues
- Mobile Device Troubleshooting
- Printer Troubleshooting
- Network Troubleshooting
- Review All the Key Topics
07 Operating Systems 12 topics +
- Basic Features of Microsoft Windows Editions
- Microsoft Command-Line Tools
- Microsoft Windows 10 Operating System (OS) Features and Tools
- Windows 10 Control Panel Utilities
- Windows Settings
- Microsoft Windows Networking Features on a Client/Desktop
- Installation and Configuration Concepts
- Understanding Common OS Types
- OS Installations and Upgrades in a Diverse OS Environment
- Common Features and Tools of the macOS/Desktop OS
- Common Features and Tools of the Linux Client/Desktop OS
- Review All the Key Topics
08 Security 11 topics +
- Security Measures
- Wireless Security Protocols and Authentication
- Malware Removal and Prevention
- Social Engineering Threats and Vulnerabilities
- Microsoft Windows OS Security Settings
- Security Best Practices to Secure a Workstation
- Securing Mobile Devices
- Data Destruction and Disposal
- Configuring Security on SOHO Networks
- Configuring Browser and Relevant Security Settings
- Review All the Key Topics
09 Software Troubleshooting 6 topics +
- Troubleshooting Common Windows OS Problems
- Troubleshooting Common PC Security Issues
- Best Practice Procedures for Malware Removal
- Troubleshoot Common Mobile OS and Application Issues
- Troubleshoot Common Mobile OS and Application Security Issues
- Review All the Key Topics
10 Operational Procedures 10 topics +
- Best Practices and Documentation
- Change Management
- Workstation Backup and Recovery Methods
- Explain Common Safety Procedures
- Environmental Impacts and Appropriate Controls
- Addressing Prohibited Content/Activity and Privacy, Licensing, and Policy Concepts
- Communication Techniques and Professionalism
- Scripting Basics
- Remote Access Technologies
- Review All the Key Topics
11 Final Preparation 4 topics +
- Exam Information
- Getting Ready
- Tools for Final Preparation
- Summary
Prepare for CompTIA A Core 1 (220-1101) and Core 2 (220-1102) Course
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