Information Technology for Management

Introduction

• Engaging Students to Assure Learning
• Details of New and Enhanced Features of the 11th Edition

Disruptive IT Impacts Companies, Competition, and Careers

• Doing Business in the On-Demand Economy
• Business Process Improvement and Competitive Advantage
• IT Innovation and Disruption
• IT and You
• Assuring Your Learning
• References

Information Systems, IT Architecture, Data Governance, and Cloud Computing

• IS Concepts and Classification
• IT Infrastructure, IT Architecture, and Enterprise Architecture
• Information Management and Data Governance
• Data Centers and Cloud Computing
• Cloud Services and Virtualization
• Assuring Your Learning
• References

Data Management, Data Analytics, and Business Intelligence

• Data Management and Database Technologies
• Centralized and Distributed Database Architectures
• Data Warehouses
• Big Data Analytics and Data Discovery
• Business Intelligence and Electronic Records Management
• Assuring Your Learning
• References

Networks, Collaborative Technology, and the Internet of Things

• Network Fundamentals
• Internet Protocols (IP), APIs, and Network Capabilities
• Mobile Networks and Near-Field Communication
• Collaborative Technologies and the Internet of Things
• Assuring Your Learning
• References

Cybersecurity and Risk Management Technology

• The Face and Future of Cyberthreats
• Cyberattack Targets and Consequences
• Cyber Risk Management
• Defending Against Fraud
• Frameworks, Standards, and Models
• Assuring Your Learning
• References

Search, Semantic, and Recommendation Technology

• Using Search Technology for Business Success
• Organic Search and Search Engine Optimization
• Pay-Per-Click and Paid Search Strategies
• A Search for Meaning—Semantic Technology
• Recommendation Engines
• Assuring Your Learning
• References

Web 2.0 and Social Technology

• Web 2.0—The Social Web
• Social Networking Services and Communities
• Engaging Consumers with Blogs and Microblogs
• Mashups, Social Metrics, and Monitoring Tools
• Enterprise 2.0: Workplace Collaboration and Knowledge Sharing
• Assuring Your Learning
• References

Retail, E-commerce, and Mobile Commerce Technology

• Retailing Technology
• Business-to-Consumer (B2C) E-commerce
• Business-to-Business (B2B) E-commerce and E-procurement
• Mobile Commerce
• Mobile Transactions and Financial Services
• Assuring Your Learning
• References

Functional Business Systems

• Business Management Systems and Functional Business Systems
• Production and Operations Management Systems
• Sales and Marketing Systems
• Accounting, Finance, and Regulatory Systems
• Human Resource Systems, Compliance, and Ethics
• Assuring Your Learning
• References

Enterprise Systems

• Enterprise Systems
• Enterprise Resource Planning (ERP)
• Supply Chain Management Systems
• Customer Relationship Management Systems
• Enterprise Social Platforms
• Assuring Your Learning
• References

Data Visualization and Geographic Information Systems

• Data Visualization and Learning
• Enterprise Data Mashups
• Digital Dashboards
• Geographic Information Systems and Geospatial Data
• Assuring Your Learning
• References

IT Strategy, Sourcing, and Strategic Technology Trends

• IT Strategic Planning
• Aligning IT with Business Objectives
• IT Sourcing Strategies
• Balanced Scorecard
• Strategic Technology Trends
• Assuring Your Learning
• References

Systems Development and Project Management

• System Development Life Cycle
• Systems Development Methodologies
• Project Management Fundamentals
• Initiating, Planning, and Executing Projects
• Monitoring/Controlling and Closing Projects
• Assuring Your Learning
• References

IT Ethics, Privacy, and Sustainability

• IT Ethics
• Privacy and Civil Rights
• Technology Addictions and Focus Management
• ICT and Sustainable Development
• Assuring Your Learning
• References

Glossary