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UOP-BSA530
Information Technology Management
Self-paced · 1 year access
01 / Lessons & labs
See exactly what you will learn and practice
Lessons
31 Interactive Lessons · 145 topics01 Business Driven Technology 4 topics +
- Competing in the Information Age
- The Challenge: Departmental Companies
- The Solution: Management Information Systems
- Lesson 1 Case: The World Is Flat—Thomas Friedman
02 Valuing and Storing Organizational Information—Databases 6 topics +
- Supplemental: The Business Benefits of High-Quality Information
- Storing Information Using a Relational Database Management System
- Using a Relational Database for Business Advantages
- Driving Websites with Data
- Integrating Information among Multiple Databases
- Lesson 2 Case: Political Microtargeting: What Data Crunchers Did for Obama
03 Accessing Organizational Information—Data Warehouses 3 topics +
- Data Warehousing
- Business Intelligence
- Lesson 3 Case: Zillow
04 Business Intelligence 3 topics +
- Operational, Tactical, and Strategic BI
- Business Benefits of BI
- Lesson Summary
05 Understanding Big Data and its Impact on Business 6 topics +
- The Power of Big Data
- Data Mining
- Data Analysis
- Lesson 5 Case: Mining the Data Warehouse
- Apply Your Knowledge
- AYK Application Projects
06 Supplemental: Business Basics 11 topics +
- Supplemental: Introduction
- Supplemental: Types of Business
- Supplemental: Internal Operations of a Corporation
- Supplemental: Accounting
- Supplemental: Finance
- Supplemental: Human Resources
- Supplemental: Sales
- Supplemental: Marketing
- Supplemental: Operations/Production
- Supplemental: Management Information Systems
- Supplemental: Lesson Summary
07 Supplemental: Business Process 7 topics +
- Supplemental: Introduction
- Supplemental: Examining Business Processes
- Supplemental: Business Process Improvement
- Supplemental: Business Process Design
- Supplemental: Business Process Management (BPM)
- Supplemental: Business Process Modeling Examples
- Supplemental: Lesson Summary
08 Hardware and Software Basics 5 topics +
- Introduction
- Hardware Basics
- Computer Categories
- Software Basics
- Lesson Summary
09 Networks and Telecommunications 7 topics +
- Introduction
- Network Basics
- Architecture
- Topology
- Protocols
- Media
- Lesson Summary
10 Integrating Wireless Technology in Business 5 topics +
- Wireless Network Categories
- Business Applications of Wireless Networks
- Lesson 10 Case: Square
- Apply Your Knowledge
- AYK Application Projects
11 Enabling the Organization—Decision Making 4 topics +
- Making Business Decisions
- Support: Enhancing Decision Making with MIS
- The Future: Artificial Intelligence
- Lesson 11 Case: Defense Advanced Research Projects Agency (DARPA) Grand Challenge
12 Building a Customer-Centric Organization—Customer Relationship Management 4 topics +
- Customer Relationship Management
- Operational and Analytical CRM
- Extending Customer Relationship Management
- Lesson 12 Case: Zappos Is Passionate for Customers
13 Integrating the Organization from End to End—Enterprise Resource Planning 9 topics +
- Enterprise Resource Planning (ERP)
- Core and Extended ERP Components
- The Future of ERP
- Lesson 13 Case: Five Famous ERP Failures
- Unit Summary
- Unit Closing Case One: Action Finally
- Unit Closing Case Two: Dream It, Design It, 3D Print It
- Apply Your Knowledge
- AYK Application Projects
14 EBusiness 4 topics +
- Ebusiness Models
- Ebusiness Tools for Connecting and Communicating
- The Challenges of Ebusiness
- Lesson 14 Case: HelloFresh Hello Delicious
15 Creating Collaborative Partnerships 6 topics +
- Web 2.0: Advantages of Business 2.0
- Networking Communities with Business 2.0
- Business 2.0 Tools for Collaborating
- The Challenges of Business 2.0
- Web 3.0: Defining the Next Generation of Online Business Opportunities
- Lesson 15 Case: Pinterest—Billboards for the Internet
16 Identifying Competitive Advantages 5 topics +
- Identifying Competitive Advantages
- The Five Forces Model—Evaluating Industry Attractiveness
- The Three Generic Strategies—Choosing a Business Focus
- Value Chain Analysis—Executing Business Strategies
- Lesson 16 Case: Michael Porter on TED—The Case for Letting Business Solve Social Problems
17 Strategic Initiatives for Implementing Competitive Advantages 5 topics +
- Business Process Reegineering
- Supply Chain Management
- Supplemental: Customer Relationship Management
- Supplemental: Enterprise Resource Planning
- Lesson 17 Case: Amazon Drone Knocking
18 Measuring the Success of Strategic Initiatives 4 topics +
- MIS Roles and Responsibilities
- Metrics: Measuring Success
- Metrics for Strategic Initiatives
- Lesson 18 Case: Manipulating the Data to Find Your Version of the Truth
19 Extending the Organization—Supply Chain Management 3 topics +
- Information Technology's Role in the Supply Chain
- Technologies Reinventing the Supply Chain
- Lesson 19 Case: ETSY
20 Developing Software to Streamline Operations 2 topics +
- The Systems Development Life Cycle (SDLC)
- Lesson 20 Case: Reducing Ambiguity in Business Requirements
21 Methodologies for Supporting Agile Organizations 3 topics +
- Software Development Methodologies
- Developing a Service-Oriented Architecture
- Lesson 21 Case: Getting Your Project on Track
22 Managing Organizational Projects 6 topics +
- Using Project Management to Deliver Successful Projects
- Primary Project Planning Diagrams
- Outsourcing Projects
- Lesson 22 Case: Disaster at Denver International Airport
- Apply Your Knowledge
- AYK Application Projects
23 Organizational Structures that Support Strategic Initiatives 2 topics +
- Information Security
- AYK Application Projects
24 Information Security 3 topics +
- The First Line of Defense—People
- The Second Line of Defense—Technology
- Lesson Summary
25 MIS Infrastructures 4 topics +
- The Business Benefits of a Solid MIS Infrastructure
- Supporting Operations: Information MIS Infrastructure
- Supporting Change: Agile MIS Infrastructure
- Lesson Summary
26 Ethics 3 topics +
- Information Ethics
- Developing Information Management Policies
- Lesson Summary
27 Global Information Systems 7 topics +
- Introduction
- Globalization
- Global MIS Business Strategies and ITIL
- Global Enterprise Architectures
- Global Information Issues
- Global Systems Development
- Lesson Summary
28 Sustainable MIS Infrastructures 3 topics +
- MIS and the Environment
- Supporting the Environment: Sustainable MIS Infrastructure
- Lesson Summary
29 Operations Management 6 topics +
- Introduction
- Operations Management Fundamentals
- MIS's Role in OM
- Competitive OM Strategy
- OM and the Supply Chain
- Lesson Summary
30 Global Trends 5 topics +
- Introduction
- Reasons to Watch Trends
- Trends Shaping Our Future
- Technologies Shaping Our Future
- Lesson Summary
31 About +
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