INT1111: PC Operating Systems

• Operating Systems Overview
• User Interaction with Operating Systems
• Overview of Popular Operating Systems
• 32-bit vs. 64-bit Operating Systems
• Windows 7/8/8.1/10 Versions
• Workstation Operating Systems
• Operating Systems for Mobile Devices
• End-of-Life Concerns
• Update Concerns
• Compatibility Concerns
• Corporate Operating System Needs
• Basic Windows Usage Overview
• Shortcuts and Tiles
• Windows 7 Desktop Components
• Windows Desktop/Start Screen Components
• Windows 10 Desktop Components
• Interactions Within a Window
• Managing Windows Files and Folders
• Searches and Indexing
• Attributes, Compression, and Encryption
• Introduction to Windows Control Panel Utilities
• Determining the Windows Version
• Windows Registry
• Editing the Windows Registry
• Backing Up Data
• Recovering the Windows OS
• WinRE
• Soft Skills: Staying Current
• Activities
• Internet Connectivity Overview
• Dial-up Overview
• Serial Communication Overview
• Configuring Traditional Serial Devices
• 56 kbps Modems
• Digital Modems and ISDN
• VoIP
• Cable Modems
• xDSL Modems
• Satellite Modems
• Modem Preventive Maintenance
• Mobile Connectivity Overview
• Virtualization Basics
• Cloud Computing
• Web Browsers
• Basic Web Browser Issues
• Soft Skills: Mentoring
• Activities

8 LiveLab in this lesson — see the labs panel →

• Advanced Windows Overview
• Preinstallation of Windows
• Installation/Upgrade of Windows
• Corporate Windows Deployment
• Verifying the Installation
• Troubleshooting a Windows Installation
• Reloading Windows
• Windows Updates
• Backing Up the Windows Registry and Data
• Configuring Windows Overview
• Configuring Windows
• Adding Devices
• Installing/Removing Software
• Computer Management Console
• System Tools
• User Account Management
• Managing Storage
• Managing Services and Applications
• Data Sources (ODBC)
• Print Management Console
• Overview of the Windows Boot Process
• Speeding Up the Windows Boot Process
• Troubleshooting the Windows Boot Process
• Black Screen/Video Issues
• Recovery Console
• Advanced Boot Options/Startup Settings Menu
• System Configuration Utility
• Task Manager
• Troubleshooting a Service That Does Not Start
• Slow Boot
• Troubleshooting Windows Network Settings
• Windows Reboots
• Shutdown Problems
• Power Options
• Supporting Windows Computers Remotely
• Preventive Maintenance for Your Operating System
• Soft Skills: Avoiding Burnout
• Activities

8 LiveLab in this lesson — see the labs panel →

• Scripting Overview
• Command Prompt Overview
• Command Prompt Basics
• Moving Around from a Command Prompt
• The md and rd Commands
• Two Useful Commands: del and type
• Copying Files
• The attrib Command
• Why Learn Commands?
• PowerShell
• Other Commands You Should Look Over
• Command Format
• Introduction to Scripting
• Script File Types
• Environment Variables
• Script Syntax
• Introduction to Script Programming
• Variables
• Data Types
• Examples of Using Variables
• Comments
• Basic Script Constructs
• Decisions: The Selection Structure
• Compound Conditions and Logical Operators
• Loops: The Repetition Structure
• A Brief Look at VBScript and PowerShell
• Soft Skills: Changing Perspective When Troubleshooting
• Activities

4 LiveLab in this lesson — see the labs panel →

• Introduction to macOS
• Navigating the User Interface
• Basic System Usage, Updates, and Backups
• Management and Troubleshooting Tools
• Utilities
• Introduction to Linux
• Navigating the User Interface
• Basic System Usage, Updates, and Backups
• Command-Line Interface
• macOS and Linux Best Practices
• Soft Skills: Be Humble
• Activities

4 LiveLab in this lesson — see the labs panel →

• Security Overview
• Security Policy
• Physical Security
• Logical Security
• End-User Education
• Protecting Access to Local and Network Resources
• Permissions
• Folder Options
• Protecting the Operating System and Data
• Internet Security
• Parental Controls
• NAT/PAT
• VPN Configuration
• Remote Access to Network Devices
• Internet Appliances
• Wireless Network Security Overview
• Security Incident Reporting
• A Final Word About Security
• Soft Skills: Building Customer Trust
• Activities
• Operational Procedures Overview
• Adverse Power Conditions
• Surge Protectors
• Line Conditioners
• Battery Backup
• IT Documentation
• Change Management
• Soft Skills: Communication Skills
• Activities

6 LiveLab in this lesson — see the labs panel →