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INT1111: PC Operating Systems

(ANC-INT1111.AB1)
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1

Internet Connectivity, Virtualization, Cloud Technology, and Operating Systems

  • Operating Systems Overview
  • User Interaction with Operating Systems
  • Overview of Popular Operating Systems
  • 32-bit vs. 64-bit Operating Systems
  • Windows 7/8/8.1/10 Versions
  • Workstation Operating Systems
  • Operating Systems for Mobile Devices
  • End-of-Life Concerns
  • Update Concerns
  • Compatibility Concerns
  • Corporate Operating System Needs
  • Basic Windows Usage Overview
  • Shortcuts and Tiles
  • Windows 7 Desktop Components
  • Windows Desktop/Start Screen Components
  • Windows 10 Desktop Components
  • Interactions Within a Window
  • Managing Windows Files and Folders
  • Searches and Indexing
  • Attributes, Compression, and Encryption
  • Introduction to Windows Control Panel Utilities
  • Determining the Windows Version
  • Windows Registry
  • Editing the Windows Registry
  • Backing Up Data
  • Recovering the Windows OS
  • WinRE
  • Soft Skills: Staying Current
  • Activities
  • Internet Connectivity Overview
  • Dial-up Overview
  • Serial Communication Overview
  • Configuring Traditional Serial Devices
  • 56 kbps Modems
  • Digital Modems and ISDN
  • VoIP
  • Cable Modems
  • xDSL Modems
  • Satellite Modems
  • Modem Preventive Maintenance
  • Mobile Connectivity Overview
  • Virtualization Basics
  • Cloud Computing
  • Web Browsers
  • Basic Web Browser Issues
  • Soft Skills: Mentoring
  • Activities
2

Advanced Windows

  • Advanced Windows Overview
  • Preinstallation of Windows
  • Installation/Upgrade of Windows
  • Corporate Windows Deployment
  • Verifying the Installation
  • Troubleshooting a Windows Installation
  • Reloading Windows
  • Windows Updates
  • Backing Up the Windows Registry and Data
  • Configuring Windows Overview
  • Configuring Windows
  • Adding Devices
  • Installing/Removing Software
  • Computer Management Console
  • System Tools
  • User Account Management
  • Managing Storage
  • Managing Services and Applications
  • Data Sources (ODBC)
  • Print Management Console
  • Overview of the Windows Boot Process
  • Speeding Up the Windows Boot Process
  • Troubleshooting the Windows Boot Process
  • Black Screen/Video Issues
  • Recovery Console
  • Advanced Boot Options/Startup Settings Menu
  • System Configuration Utility
  • Task Manager
  • Troubleshooting a Service That Does Not Start
  • Slow Boot
  • Troubleshooting Windows Network Settings
  • Windows Reboots
  • Shutdown Problems
  • Power Options
  • Supporting Windows Computers Remotely
  • Preventive Maintenance for Your Operating System
  • Soft Skills: Avoiding Burnout
  • Activities
3

Introduction to Scripting

  • Scripting Overview
  • Command Prompt Overview
  • Command Prompt Basics
  • Moving Around from a Command Prompt
  • The md and rd Commands
  • Two Useful Commands: del and type
  • Copying Files
  • The attrib Command
  • Why Learn Commands?
  • PowerShell
  • Other Commands You Should Look Over
  • Command Format
  • Introduction to Scripting
  • Script File Types
  • Environment Variables
  • Script Syntax
  • Introduction to Script Programming
  • Variables
  • Data Types
  • Examples of Using Variables
  • Comments
  • Basic Script Constructs
  • Decisions: The Selection Structure
  • Compound Conditions and Logical Operators
  • Loops: The Repetition Structure
  • A Brief Look at VBScript and PowerShell
  • Soft Skills: Changing Perspective When Troubleshooting
  • Activities
4

macOS and Linux Operating Systems

  • Introduction to macOS
  • Navigating the User Interface
  • Basic System Usage, Updates, and Backups
  • Management and Troubleshooting Tools
  • Utilities
  • Introduction to Linux
  • Navigating the User Interface
  • Basic System Usage, Updates, and Backups
  • Command-Line Interface
  • macOS and Linux Best Practices
  • Soft Skills: Be Humble
  • Activities
5

Computer and Network Security, and Operational Procedures

  • Security Overview
  • Security Policy
  • Physical Security
  • Logical Security
  • End-User Education
  • Protecting Access to Local and Network Resources
  • Permissions
  • Folder Options
  • Protecting the Operating System and Data
  • Internet Security
  • Parental Controls
  • NAT/PAT
  • VPN Configuration
  • Remote Access to Network Devices
  • Internet Appliances
  • Wireless Network Security Overview
  • Security Incident Reporting
  • A Final Word About Security
  • Soft Skills: Building Customer Trust
  • Activities
  • Operational Procedures Overview
  • Adverse Power Conditions
  • Surge Protectors
  • Line Conditioners
  • Battery Backup
  • IT Documentation
  • Change Management
  • Soft Skills: Communication Skills
  • Activities

1

Internet Connectivity, Virtualization, Cloud Technology, and Operating Systems

  • Displaying Windows Versions
  • Adding an MMC snap-in
  • Creating a Restore Point
  • Using Windows Event Viewer
  • Creating a New User
  • Uninstalling a Program
  • Installing Ubuntu
  • Installing Windows 10
2

Advanced Windows

  • Enabling a Device Driver
  • Disabling a Device Driver
  • Setting Automatic Windows Update
  • Configuring Computer Management Services
  • Mounting a Drive to a Folder
  • Using MSConfig
  • Using Task Manager to Start an Application
  • Configuring a Power Plan
3

Introduction to Scripting

  • Using Basic Linux Commands
  • Entering Commands at the Command-line
  • Executing the Basic Commands through a ps1 File
  • Creating and Running a ps1 File
4

macOS and Linux Operating Systems

  • Listing Files in a Directory
  • Verifying the Working Directory
  • Working with Directories
  • Performing a Text Search
5

Computer and Network Security, and Operational Procedures

  • Using Windows Security
  • Identifying Virus Threats
  • Configuring an Account Password Policy
  • Backing up Files
  • Restoring Files
  • Configuring Windows Defender Firewall

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