CompTIA

Complete A+ Guide to IT Hardware and Software (220-1202)

(CCP-220-1202-SCH.AB1)
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Skills You’ll Get

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1

Networking

  • Networking Overview
  • Network Media Overview
  • Ethernet Over Power
  • Protecting Your Network and Cable Investment
  • The OSI Model
  • The TCP/IP Model
  • Network Addressing
  • More IPv4 Addressing
  • Wireless Networks Overview
  • Wireless Network Standards
  • Wireless Network Components
  • Wireless Network Design
  • Wireless and Wired Client Device Configuration Overview
  • Configuring an End Device: IP Addressing
  • Adding a Computer to a Windows Domain
  • Wireless NIC–Specific Settings
  • Advanced NIC Properties
  • NIC Configuration When Using Virtualization
  • Wireless AP/Router Configuration
  • WWAN Cellular Configuration
  • IoT and Smart Devices
  • Network Troubleshooting
  • Networking Multifunction Devices
  • Network Servers
  • Embedded, SCADA, and Legacy Systems
  • Software-Defined Networking
  • Network Terminology
  • The TCP/IP Model in Action
  • More Windows Network Settings
  • Introduction to Shared Folders
  • Soft Skills: Being Proactive
  • Lesson Summary
  • Activities
2

Introduction to Operating Systems

  • Operating Systems Overview
  • User Interaction with Operating Systems
  • Overview of Popular Operating Systems
  • 32-Bit vs. 64-Bit Operating Systems
  • Windows 11 Versions
  • Workstation Operating Systems
  • Operating Systems for Mobile Devices
  • End-of-Life (EOL) Concerns
  • Update Limitations
  • Compatibility Concerns
  • Corporate Operating System Needs
  • Basic Windows Usage Overview
  • Windows 11 Desktop Components
  • Shortcuts
  • Recycle Bin
  • Interactions Within a Window
  • Managing Windows Files and Folders
  • Searches and Indexing
  • Attributes, Compression, and Encryption
  • Introduction to Windows Settings
  • Determining the Windows Version
  • Windows Registry
  • Editing the Windows Registry
  • Backing Up Data
  • WinRE
  • Recovering the Windows OS
  • Soft Skills: Staying Current
  • Lesson Summary
  • Activities
3

Introduction to Scripting

  • Scripting Overview
  • Command Prompt Overview
  • Command Prompt Basics
  • Moving Around from a Command Prompt
  • The md and rd Commands
  • Two Useful Commands: del and type
  • Copying Files
  • The attrib Command
  • Why Learn Commands?
  • PowerShell
  • Other Commands You Should Look Over
  • Command Format
  • Introduction to Scripting
  • Script File Types
  • Use Cases for Scripting
  • Mitigating Consequences of Scripting
  • Environment Variables
  • Script Syntax
  • Introduction to Script Programming
  • Variables
  • Data Types
  • Examples of Using Variables
  • Comments Within Scripts
  • Basic Script Constructs
  • Decisions: The Selection Structure
  • Compound Conditions and Logical Operators
  • Loops: The Repetition Structure
  • A Brief Look at VBScript and PowerShell
  • Soft Skills: Changing Perspective When Troubleshooting
  • Lesson Summary
  • Activities
4

Advanced Windows

  • Advanced Windows Overview
  • Preinstallation of Windows
  • Installation/Upgrade of Windows
  • Corporate Windows Deployment
  • Verifying the Installation
  • Troubleshooting a Windows Installation
  • System Restore
  • Reloading Windows
  • Windows Updates
  • Backing Up the Windows Registry and Data
  • Configuring Windows Overview
  • Configuring Windows
  • Adding Devices
  • Installing/Removing Software
  • Computer Management Console
  • System Tools
  • User Account Management
  • Managing Storage
  • Managing Services and Applications
  • Data Sources (ODBC)
  • Print Management Console
  • Overview of the Windows Boot Process
  • Windows Recovery Environment (WinRE)
  • Startup Settings Menu
  • System Configuration Utility
  • Task Manager
  • Monitoring System Performance
  • Speeding Up the Windows Boot Process
  • Troubleshooting the Windows Boot Process
  • Black Screen/Video Issues
  • Troubleshooting a Service That Does Not Start
  • Slow Boot
  • Troubleshooting Windows Network Settings
  • Windows Reboots/System Instability
  • Shutdown Problems
  • Summary of Troubleshooting Steps
  • Power Options
  • Supporting Windows Computers Remotely
  • Preventive Maintenance for Your Operating System
  • Cloud-Based Productivity Tools
  • Soft Skills: Avoiding Burnout
  • Lesson Summary
  • Activities
5

macOS and Linux Operating Systems

  • Introduction to macOS
  • Navigating the User Interface
  • Basic System Usage, Applications, Updates, and Backups
  • Management and Troubleshooting Tools
  • Utilities
  • Introduction to Linux
  • OS Components and Common Configuration Files
  • Navigating the User Interface
  • Basic System Usage, Updates, and Backups
  • Command-Line Interface
  • macOS and Linux Best Practices
  • Soft Skills: Be Humble
  • Lesson Summary
  • Activities
6

Computer and Network Security

  • Security Overview
  • Security Policy
  • Physical Security
  • Logical Security
  • Considering the End User
  • Licensing
  • Security Threats and Vulnerabilities
  • Protecting Access to Local and Network Resources
  • Permissions
  • Folder Options
  • Protecting the Operating System and Data
  • Internet Security
  • Remote Access to Network Devices
  • Internet Appliances
  • Wireless Network Security Overview
  • Security Incident Response
  • A Final Word About Security
  • Soft Skills: Building Customer Trust
  • Lesson Summary
  • Activities
7

Operational Procedures

  • Operational Procedures Overview
  • Proper Power Handling and Adverse Power Conditions
  • IT Documentation
  • Change Management
  • Soft Skills: Skills TO SUCCEED
  • Lesson Summary
  • Activities
A

Appendix A: Subnetting Basics

1

Networking

  • Configuring an IPv6 Address
  • Configuring an IPv4 Address
  • Creating a VLAN
  • Configuring the SSID
  • Changing the Password for the Router
  • Configuring a Router Manually
  • Creating a Home Wireless Network
  • Configuring a Router
  • Configuring a DHCP Server
  • Configuring a DNS Server
  • Exploring APIPA and Loopback Addresses
  • Implementing a SOHO Network
  • Configuring NAT
  • Casting an Android Device to a Television
  • Troubleshooting IP Addressing Issues
  • Configuring an SSH Server
  • Capturing Packets Using Wireshark
  • Configuring NIC Teaming
  • Configuring Advanced Network Adapter Settings
  • Mapping a Network Drive
  • Setting Up and Using Network File Sharing
2

Introduction to Operating Systems

  • Using BitLocker to Encrypt a Drive
  • Encrypting a File Using EFS
  • Compressing and Extracting Files Using 7-Zip
  • Configuring Display Language, Region, and Keyboard Layout
  • Personalizing Windows
  • Exploring Windows Registry
3

Introduction to Scripting

  • Diagnosing Network Issues Using Command-Line Utilities
  • Creating a Volume with Diskpart
  • Using the ipconfig and ifconfig Commands
  • Using System Commands
  • Creating and Executing a Shell Script
  • Creating and Executing a Python Script
  • Creating and Executing a PowerShell Script
4

Advanced Windows

  • Creating a Swap Partition
  • Enabling the Shadow Copies Feature
  • Configuring Windows Update
  • Configuring and Using File History
  • Creating and Scheduling a Backup in Windows
  • Creating a Restore Point
  • Observing Control Panel Options from Different Views
  • Installing an Application Based on System Requirements in Windows
  • Installing and Uninstalling an Application in Windows
  • Adding an MMC Snap-in
  • Using Task Scheduler
  • Managing Users and Groups in Windows
  • Viewing Logs in Windows Event Viewer
  • Setting Up a User Account
  • Configuring and Managing User Permissions in Windows
  • Configuring UAC Settings
  • Converting a FAT32 Partition to NTFS
  • Mounting a Drive to a Folder
  • Disabling a Service
  • Using Task Manager for Performance Analysis
  • Using Performance Monitor
  • Monitoring System Performance Using Resource Monitor
  • Creating a Power Plan
  • Using Microsoft Office 365 Tools
5

macOS and Linux Operating Systems

  • Configuring an IP Address in Linux
  • Managing Files and Directories
  • Manipulating Files Using Command-Line Utilities
  • Creating Backups in Linux
  • Implementing Malware Protection on Linux
  • Encrypting and Decrypting a File Using OpenSSL
  • Creating an Extended and Logical Partition
  • Searching for Files and Text in Linux
  • Archiving and Compressing Files in Linux
  • Managing Linux Passwords
  • Viewing Network Details Using Linux Commands
  • Managing Linux Processes
  • Using the SET Tool
  • Performing Symmetric and Asymmetric Encryption
  • Implementing PGP for Secure Email and File Encryption
  • Managing Linux File Permissions and Editing Text Files
6

Computer and Network Security

  • Implementing Physical Security
  • Examining Kerberos Settings
  • Configuring Port Security on an Access Port
  • Implementing MFA on Mobile Devices
  • Defending Against IP Spoofing
  • Simulating a DDoS Attack
  • Simulating a DoS Attack
  • Creating an OU
  • Configuring Group Policy Management
  • Configuring Folder Redirection in Windows
  • Configuring NTFS Permissions
  • Sharing a Folder with a Specific User and Group
  • Managing File Attributes and Permissions
  • Configuring Firewall Rules and Monitoring Network Logs Using pfsense
  • Configuring Windows Defender Firewall
  • Detecting Threats Using Windows Defender
  • Configuring a Windows Firewall
  • Configuring Proxy Settings
  • Using the Remote Desktop Service
  • Adding a VPN Network
  • Completing the Chain of Custody Form
7

Operational Procedures

  • Reporting an Issue
  • Enforcing Password Settings
  • Creating a Bus Topology

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