ITC-3840

Maintaining Microcomputer Systems I

Self-paced · 1 year access

86 Hands-On LiveLabs

Practice real IT tasks in guided environments.

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01 / Lessons & labs

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Lessons

11 Interactive Lessons · 227 topics

01 Introduction

02 Intro to the World of IT 12 topics · 3 LiveLab

Who Needs This Book?
Technician Qualities
Breaking into IT with the CompTIA A+ Certification
Basic Skills for This Course
Types of Computers
Basic Computer Parts
Mice and Keyboards
1s and 0s
Safety Notes
Lesson Summary
Activities
Labs

3 LiveLab in this lesson — see the labs panel →

03 Connectivity 18 topics · 12 LiveLab

Introduction to Connectivity
External Connectivity
Mouse and Keyboard Ports
Video Ports
USB Ports
Installing Extra USB Ports
Audio Ports
IEEE 1394 (FireWire) Ports
eSATA Ports
Network Ports
Modem Ports
Integrated Motherboard Ports
Getting to Know Ports
Wireless Connectivity for Input Devices
Soft Skills—Use Appropriate Titles
Lesson Summary
Activities
Labs

12 LiveLab in this lesson — see the labs panel →

04 On the Motherboard 32 topics · 9 LiveLab

On the Motherboard Overview
Processor Overview
Processor Basics
Speeding Up Processor Operations Overview
Cache
Clocking
Threading Technology
Connecting to the Processor
Multi-Core Processors
Graphics Processing Unit (GPU)
Virtualization
Intel Processors
CPU Sockets
AMD Processors
Processor Cooling
Installing a Processor
Upgrading Processors
Overclocking Processors
Installing CPU Thermal Solutions
Troubleshooting Processor Issues
Expansion Slots
PCI (Peripheral Component Interconnect)
AGP (Accelerated Graphics Port)
PCIe (Peripheral Component Interconnect Express)
Chipsets
Types of Motherboards
Upgrading and Replacing Motherboards
Motherboard Troubleshooting
Soft Skills—Active Listening
Lesson Summary
Activities
Labs

9 LiveLab in this lesson — see the labs panel →

05 Introduction to Configuration 22 topics · 6 LiveLab

Configuration Overview
BIOS Overview
The Setup Program
Flash BIOS
UEFI/BIOS Configuration Settings
CMOS Memory
Motherboard Battery
Flashing the BIOS
Clearing CMOS
Other Configuration Parameters
IRQ
PCI/PCIe Interrupts
I/O (Input/Output) Addresses
Memory Addresses
Hardware Configuration Overview
Installing a USB Device
Installing/Configuring FireWire Cards
Troubleshooting Configurations
Soft Skills—A Good Technician Quality: One Thing at a Time
Lesson Summary
Activities
Labs

6 LiveLab in this lesson — see the labs panel →

06 Disassembly and Power 28 topics · 9 LiveLab

Disassembly Overview
Electrostatic Discharge (ESD)
Electromagnetic Interference (EMI)
Tools
Disassembly
Reassembly
Preventive Maintenance
Basic Electronics Overview
Electronics: Terminology
Power Supply Overview
Power Supply Form Factors
Purposes of a Power Supply
Advanced Configuration and Power Interface (ACPI)
Replacing or Upgrading a Power Supply
Choosing a Power Supply
Adverse Power Conditions
Adverse Power Protection
Surge Protectors
Line Conditioners
Battery Backup
Phone Line Isolator
Symptoms of Power Supply Problems
Power Supply Voltages
Solving Power Supply Problems
Soft Skills—Written Communications Skills
Lesson Summary
Activities
Labs

9 LiveLab in this lesson — see the labs panel →

07 Memory 15 topics · 5 LiveLab

Memory Overview
Memory Physical Packaging
Planning the Memory Installation
Installing Memory Overview
Removing/Installing Memory
Adding More Cache/RAM
Windows Disk Caching
Monitoring Memory Usage under Windows
Older Applications under Windows
Troubleshooting Memory Problems
Flash Memory
Soft Skills—Teamwork
Lesson Summary
Activities
Labs

5 LiveLab in this lesson — see the labs panel →

08 Storage Devices 30 topics · 8 LiveLab

Storage Devices Overview
Hard Drive Overview
Magnetic Hard Drive Geometry
Solid State Drive (SSD) Overview
Hard Drive Interfaces Overview
Integrated Drive Electronics (IDE)
Storage Device Configuration Overview
PATA Physical Installation
SATA Physical Installation
SSD Physical Installation
System BIOS/UEFI Configuration for Hard Drives
Hard Drive Preparation Overview
Partitioning
How Drive Letters Are Assigned
High-Level Formatting
Windows Disk Management
Fault Tolerance
Removable Drive Storage
Windows Storage Spaces
Disk Caching/Virtual Memory
Troubleshooting Storage Devices Overview
Slow Performance
Troubleshooting New Storage Device Installation
Troubleshooting Previously Installed Storage Devices
RAID Issues
SSD Issues
Soft Skills—Phone Skills
Lesson Summary
Activities
Labs

8 LiveLab in this lesson — see the labs panel →

09 Printers 28 topics · 11 LiveLab

Printers Overview
Printer Ports
Categories of Printers
Impact Printers
Inkjet Printers
Laser Printers
Thermal Printers
3-D Printers
Paper
Virtual Printing
Refilling Cartridges, Re-inking Ribbons, and Recycling Cartridges
Upgrading Printers
Printer Maintenance
USB Printer Installation
Installing a Local Printer
Printers in the Windows Environment
Printing Device Sharing
Cloud Printing
General Printer Troubleshooting
USB-Attached Printer Troubleshooting
Windows Printer Troubleshooting
Impact Printer Troubleshooting
Inkjet Printer Troubleshooting
Laser Printer Troubleshooting
Soft Skills—Work Ethics
Lesson Summary
Activities
Labs

11 LiveLab in this lesson — see the labs panel →

10 Introduction to Networking 38 topics · 21 LiveLab

Networking Overview
Attaching to Different Types of Networks
Network Topologies
Network Media Overview
Copper Media
Fiber Media
Protecting Your Network and Cable Investment
Ethernet Concepts
Ethernet over Power
The OSI Model
The TCP/IP Model
Network Addressing
IP Addressing
Wireless Networks Overview
Bluetooth
Wireless Network Components
Wireless Network Design
Antenna Basics
Wireless Network Standards
Wired or Wireless NIC Installation
NIC Configuration When Using Virtualization
Wireless AP/Router Basic Configuration
WWAN Cellular Configuration
Network Troubleshooting
Network Printers
Network Printer Troubleshooting
Network Servers
Embedded and Legacy Systems
Network Terminology
The TCP/IP Model in Action
Using the Network and Sharing Center Control Panel
Introduction to Shared Folders
Network Connectivity
Cloud Technologies
Soft Skills—Being Proactive
Lesson Summary
Activities
Labs

21 LiveLab in this lesson — see the labs panel →

11 Operational Procedures 4 topics · 2 LiveLab

Operational Procedures Overview
Communication Skills
Lesson Summary
Activities

2 LiveLab in this lesson — see the labs panel →

Hands-On Labs Our edge

86 LiveLabs

Identifying computer components
Identifying computer activities
Identifying input and output devices
Identifying I/O ports of a motherboard
Identifying mouse and keyboard connectivity ports
Identifying Video Ports and Connectors

Identifying HDMI connector type
Understanding USB versions
Inserting a Pen Drive into the USB Port
Formatting a pen drive
Removing a pen drive from a computer
Connecting the Hub with Different Devices Using USB Cables
Identifying audio ports
Connecting the Motherboard to the Internal Hard Drive
Identifying desktop PC ports
Identifying the CPU package types
Identifying a PCI-Bus Slot
Identifying motherboard slots
Installing a processor
Identifying a CPU Socket
Installing Firewire Cards
Installing a PCI Sound Card
Identifying cache memory type
Identifying the motherboard form factors
Accessing BIOS Setup in Windows 10
Changing the CMOS battery
Disabling the COM and parallel ports
Clearing the CMOS settings
Viewing IRQs in Device Manager
Examining the power used by a USB device
Setting Up a Surge Protected Computer System
Configuring the UPS
Assembling Computer Components
Using a UPS to Power the Computer Components and Ensure the Network Connectivity
Installing SMPS and Connecting it to the Motherboard
Identifying computer power supply connectors
Identifying functions of a power supply
Changing the system's screen saver
Replacing the Power Supply
Identifying Types of RAM
Installing Memory Modules
Exploring installed hardware
Configuring the virtual memory size
Viewing system properties
Identifying steps for installing a storage device
Identifying PATA cable connectors
Supplying Power to a SATA Drive
Changing a basic disk into a dynamic disk
Identifying RAID level characteristics
Running different parameters of the chkdsk command
Running Disk Defragmenter in Windows 7
Cleaning up the hard disk drive
Configuring two new computers: Home Entertainment and SOHO
Identifying the stages of the laser printing process
Inserting Ink Cartridges into a Printer
Replacing the toner cartridge on a laser printer
Connecting a USB Printer to a Computer
Installing a printer
Stopping and restarting the print spooler service
Calibrating the printing device
Sharing a network printer
Running power troubleshooter
Configuring printer memory
Identifying network categories
Identifying network types
Identifying OSI layers
Connecting a star topology
Identifying network topologies
Identifying a network topology
Identifying components of a coaxial cable
Identifying network connectors
Identifying the purpose of OSI layers
Identifying OSI layer functions
Identifying TCP/IP model layers
Identifying TCP/IP layers
Adding and removing an IPv6 address
Describing 802.11 networking standards
Installing a NIC
Understanding network card properties
Configuring the TCP/IP values
Analyzing network paths with tracert
Analyzing domain names with nslookup
Renewing an IP address
Understanding the ipconfig command
Identifying computer troubleshooting steps
Identifying guidelines for effective communication

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