ITC-3307

Maintaining Microcomputer Systems II

Self-paced · 1 year access

89 Hands-On LiveLabs

Practice real IT tasks in guided environments.

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01 / Lessons & labs

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Lessons

10 Interactive Lessons · 227 topics

01 Multimedia Devices 20 topics · 7 LiveLab

Multimedia Overview
Optical Disk Drive Overview
Optical Drive Features
Optical Drive Interfaces and Connections
Optical Drive Installation
Troubleshooting Optical Drive Issues
Preventive Maintenance for ODDs and Discs
Introduction to Audio
Theory of Sound Card Operation
Installing Sound Cards
Sound Cards Using Windows
Speakers
Troubleshooting Sound Problems
Scanners
Video Recording
Installing and Configuring Other Peripheral Devices
Soft Skills—Attitude
Lesson Summary
Activities
Labs

7 LiveLab in this lesson — see the labs panel →

02 Video Technologies 21 topics · 11 LiveLab

Video Overview
Types of Video Output Devices
Video Terminology and Theory
LCD
Video Ports and Cables
Smart TV and Set Top Box Configuration
Multiple Displays
KVMs
Projectors
Display Preventive Maintenance
Monitor Energy Efficiency
Privacy
Video Adapters
Specialized Video Cards
Video Memory
Installing a Video Adapter
Troubleshooting Video
Soft Skills—Change Perspective When Troubleshooting
Lesson Summary
Activities
Labs

11 LiveLab in this lesson — see the labs panel →

03 Mobile Devices 33 topics · 13 LiveLab

Mobile Device Overview
Using Mobile Devices
Cell Phones
Mobile Apps
Mobile Device Wired Connectivity
Mobile Device Wireless Connectivity
Mobile Device Email Configuration
Mobile Device Synchronization and Backup
Other Mobile Software Tools
Laptops Overview
Laptop Hardware
Laptop Power
Laptop Repairs Overview
Laptop System Board/Processor Replacement
Laptop Keyboards/Touchpad
Laptop Memory
Laptop Storage
Laptop Wireless Card Replacement
Laptop DC Jack Replacement
Mobile Device Sound
Laptop Display
Mobile Device Security
Mobile Device Travel and Storage
Mobile Device Troubleshooting Overview
Mobile Device App Concerns
Mobile Device Keyboard/Trackpad Issues
Mobile Device Display Issues
Mobile Device Power Issues
Mobile Device Sound Issues
Soft Skills—A Word about Appearance
Lesson Summary
Activities
Labs

13 LiveLab in this lesson — see the labs panel →

04 Computer Design and Troubleshooting Review 20 topics · 4 LiveLab

Design Overview
Computer System Design
Motherboard and Associated Component Design
Power Supply and Case Design
Storage Subsystem Design
Audio Subsystem Design
Display Subsystem Design
Mobility Design
Troubleshooting Overview
Identify the Problem
Establish a Theory of Probable Cause
Test the Theory to Determine Cause
Establish a Plan of Action and Implement the Solution
Verify Full System Functionality and Implement Preventive Measures
Document Findings, Actions, and Outcomes and Provide Feedback
Sample Troubleshooting Flowcharts
Soft Skills—Dealing with Irate Customers
Lesson Summary
Activities
Labs

4 LiveLab in this lesson — see the labs panel →

05 Internet Connectivity 20 topics · 2 LiveLab

Internet Connectivity Overview
Modems Overview
Serial Communication Overview
How to Configure Traditional Serial Devices
56Kb/s Modems
Fax Modems
Digital Modems and ISDN
VoIP
Cable Modems
xDSL Modems
Troubleshooting Cable and DSL Modems
Satellite Modems
Modem Preventive Maintenance
Mobile Connectivity
Web Browsers
Basic Web Browser Issues
Soft Skills—Mentoring
Lesson Summary
Activities
Labs

2 LiveLab in this lesson — see the labs panel →

06 Basic Windows 34 topics · 10 LiveLab

Basic Operating Systems Overview
Basic Windows Usage Overview
Shortcuts and Tiles
Recycle Bin
Windows Vista/7 Desktop Components
Windows 8 Desktop/Start Screen Components
Windows 10 Desktop Components
Interactions Within a Window
Managing Windows Files and Folders
Searches and Indexing
Attributes, Compression, and Encryption
Introduction to Windows Control Panels
Determining the Windows Version
Windows Registry
Editing the Windows Registry
Backing Up Data
Recovering the Windows OS
WinRE
Virtualization Basics
Command Prompt Overview
Command Prompt Basics
Moving Around from a Command Prompt
The DIR Command
The MD and RD Commands
The DEL Command
The TYPE Command
Copying Files
The ATTRIB Command
Why Learn Commands?
Command Format
Soft Skills—Staying Current
Lesson Summary
Activities
Labs

10 LiveLab in this lesson — see the labs panel →

07 Windows Vista, 7, 8, and 10 39 topics · 18 LiveLab

Windows Vista/7/8/10 Overview
Windows Vista/7/8/10 Versions
Preinstallation of Windows
Installation/Upgrade of Windows
Corporate Windows Deployment
Verifying the Installation
Troubleshooting a Windows Installation
Dual-Booting Windows
Virtualization
Reloading Windows
Windows Updates
Backing Up the Windows Registry and Data
Configuring Windows Overview
Configuring Windows
Adding Devices
Installing/Removing Software
Microsoft Management Console
System Tools
Managing Storage
Managing Services and Applications
Data Sources (ODBC)
Print Management Console
Overview of the Windows Boot Process
Speeding Up the Windows Boot Process
Troubleshooting the Windows Boot Process
WinRE
Advanced Boot Options/Startup Settings Menu
System Configuration Utility
Task Manager
Troubleshooting a Service That Does Not Start
Windows Reboots
Shutdown Problems
Monitoring System Performance
Supporting Windows Computers Remotely
Preventive Maintenance for Your Operating System
Soft Skills—Avoiding Burnout
Lesson Summary
Activities
Labs

18 LiveLab in this lesson — see the labs panel →

08 OS X and Linux Operating Systems 14 topics · 6 LiveLab

Introduction to OS X
Navigating the User Interface
Basic System Usage, Updates, and Backups
Management and Troubleshooting Tools
Utilities
Introduction to Linux
Navigating the User Interface
Basic System Usage, Updates, and Backups
Command-Line Interface
OS X and Linux Best Practices
Soft Skills—Be Humble
Lesson Summary
Activities
Labs

6 LiveLab in this lesson — see the labs panel →

09 Computer and Network Security 24 topics · 18 LiveLab

Security Overview
Security Policy
Physical Security
Digital Security
User Education
Security Threats and Vulnerabilities
Workgroups and Domains
Protecting Access to Local and Network Resources
Permissions
Folder Options
Protecting the Operating System and Data
Internet Security
Wireless Network Security Overview
Wireless Authentication and Encryption
Default Settings
Wireless AP Installation Checklist
Wireless Security Conclusion
Wireless Network Troubleshooting
Security Incident Reporting
A Final Word About Security
Soft Skills: Building Customer Trust
Lesson Summary
Activities
Labs

18 LiveLab in this lesson — see the labs panel →

10 Appendix A 2 topics

Subnetting Basics
Lab

Hands-On Labs Our edge

89 LiveLabs

Copying Files to a Disc Using File Explorer
Identifying sound card ports
Installing an Optical Drive and a PCI Sound Card
Connecting Speakers to a Computer
Identifying features of scanner file formats
Connecting a digital camera to a computer

Identifying peripheral devices
Installing Expansion Cards on a Motherboard
Providing Cooling and Ventilation to a Motherboard
Changing the refresh rate in Windows 7
Changing the display settings of a laptop
Extending monitor displays
Identifying video features
Changing the Resolution Setting
Changing the color of the desktop
Identifying video card ports
Configuring system in the event of a BSOD
Verifying properties of keyboards, disk drives, and network adapters
Viewing the version of an Android smartphone
Viewing the iOS version
Downloading Instagram from the App Store.
Downloading Instagram from the Google Play Store
Identifying mobile connectors
Understanding email protocols
Turning on Airplane Mode of an iPhone
Establishing a Bluetooth connection
Turning on the Personal Hotspot of an iPhone
Identifying a port
Installing Laptop Components
Identifying function keys of a keyboard
Locking an iPhone with a Password
Identifying computer parts
Comparing desktop and laptop
Installing a USB 3.0 PCI Express Card (2.0 x4)
Troubleshooting theory
Configuring Windows 7 to use a proxy server
Deleting browser history in IE
Encrypting a folder
Viewing the status of a disk
Auto-hiding the taskbar
Labeling the Start menu of Windows 8
Showing hidden and system-protected files
Identifying file extension purposes
Observing the Control Panel options in different views
Installing Windows 8
Enabling Hardware Virtualization
Working with Directories
Creating a virtual PC machine
Creating a backup of a local disk
Installing Windows 7 using VMware
Creating backup and restoring registry
Exploring installed applications
Creating a bootable VHD using Disk Management
Changing the time zone
Customizing user account notification settings
Modifying touchpad settings
Creating a user account and a user group
Setting the account with a password
Investigating startup processes
Rolling back a device driver
Disabling certain applications and services at startup
Viewing processes details in the task manager
Configuring Performance Monitor
Connecting a remote desktop
Connecting to a remote desktop
Creating and listing directories
Understanding Linux commands
Modifying the ownership of a file
Performing a Text Search
Listing Files in a Directory
Verifying the working directory
Understanding the BIOS security options
Creating a homegroup
Disabling the guest account
Configuring password policy
Running different parameters of the net share command
Examining file permissions
Sharing a folder with another user
Configuring BitLocker for an identification field
Encrypting flash drive with BitLocker
Creating a restore point
Configuring Windows 7 for media streaming
Turning on Windows 7 firewall logs
Rolling back to a restore point
Running Microsoft Security Essentials and removing infected files
Turning on Windows Firewall
Configuring Windows Firewall with advanced security
Turning on system protection
Connecting to a wireless network

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