PC Hardware and Software

(ANC-INT1110.AB2)
Lessons
Lab
TestPrep
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Skills You’ll Get

1

Introduction to the World of IT and the Motherboard

  • Who Needs This Course?
  • Technician Qualities
  • Breaking into IT with the CompTIA A+ Certification
  • Basic Skills for This Course
  • Types of Computers
  • Basic Computer Hardware
  • Mice and Keyboards
  • Common Peripherals
  • 1s and 0s
  • Safety Notes
  • Introduction to the Motherboard
  • Processor Overview
  • Processor Basics
  • Speeding Up Processor Operations Overview
  • Clocking
  • Cache
  • Threading Technology
  • Connecting to the Processor
  • Multicore Processors
  • Graphics Processing Unit (GPU)
  • Introduction to Virtualization
  • Intel Processors
  • AMD Processors
  • CPU Sockets
  • Processor Cooling
  • Installing a Processor
  • Upgrading Processors
  • Overclocking Processors
  • Installing CPU Thermal Solutions
  • Troubleshooting Processor Issues
  • Expansion Slots
  • PCI (Peripheral Component Interconnect)
  • AGP (Accelerated Graphics Port)
  • PCIe (Peripheral Component Interconnect Express)
  • Motherboard Security Options
  • Types of Motherboards
  • Upgrading and Replacing Motherboards
  • Motherboard Troubleshooting
  • Soft Skills: Active Listening
  • Activities
2

Memory and Storage Devices

  • Memory Overview
  • Memory Physical Packaging
  • Planning a Memory Installation
  • Installing Memory Overview
  • Virtual RAM
  • Monitoring Memory Usage in Windows
  • Older Applications in Windows
  • Troubleshooting Memory Problems
  • Removable Storage
  • Soft Skills: Teamwork
  • Storage Devices Overview
  • Hard Drive Overview
  • Solid-State Drive (SSD) Overview
  • Mechanical Drive Interfaces Overview
  • M.2 and NVMe
  • PATA, SATA, and SAS Connectivity
  • Storage Device Configuration Overview
  • System BIOS/UEFI Configuration for Storage Devices
  • Hard Drive Preparation Overview
  • Windows Disk Management
  • Fault Tolerance
  • Windows Storage Spaces
  • Disk Caching/Virtual Memory
  • Troubleshooting Storage Devices Overview
  • Data Loss and Corruption
  • Troubleshooting New Storage Device Installation
  • Troubleshooting Previously Installed Storage Devices
  • RAID Issues
  • SSD Issues
  • Soft Skills: Phone Skills
  • Activities
3

Introduction to Configuration, Disassembly, and Power

  • Configuration Overview
  • BIOS Overview
  • The Setup Program
  • Flash BIOS
  • BIOS/UEFI Configuration Settings
  • CMOS Memory
  • Motherboard Battery
  • Firmware Updates: Flashing/Clearing the BIOS/UEFI
  • Other Configuration Parameters
  • Hardware Configuration Overview
  • Installing a USB Device
  • Installing an eSATA Card
  • Installing a Network Interface Card
  • Troubleshooting Configurations
  • Soft Skills: A Good Technician Practice: Change Only One Thing At A Time And Document
  • Disassembly Overview
  • Electrostatic Discharge (ESD)
  • Electromagnetic Interference (EMI)
  • Tools
  • Disassembly
  • Reassembly
  • Preventive Maintenance
  • Basic Electronics Overview
  • Power Supply Overview
  • Replacing or Upgrading a Power Supply
  • Power Protection
  • Symptoms of Power Supply Problems
  • Soft Skills: Written Communications Skills
  • Activities 
4

Connectivity, Video, and Multimedia Devices

  • Introduction to Connectivity
  • External Connectivity
  • Mouse and Keyboard Ports
  • Video Ports
  • Audio Ports
  • eSATA Ports
  • Modem and Serial Ports
  • Network Ports
  • Network Cabling
  • Integrated Motherboard Ports
  • Getting to Know Ports
  • Wireless Connectivity for Input Devices
  • Soft Skills: Using Appropriate Titles
  • Multimedia Devices Overview
  • Video Overview
  • Video Cards
  • Projectors
  • Introduction to Audio
  • Installing Sound Cards
  • Sound Cards Using Windows
  • Speakers
  • Troubleshooting Sound Problems
  • Optical Drive Overview
  • Optical Drive Installation
  • Troubleshooting Optical Drive Issues
  • Scanners
  • Other Multimedia Devices
  • Soft Skills: Attitude
  • Activities
5

Printers, Multifunction Devices, and Mobile Devices

  • Printer/Multifunction Device Overview
  • Categories of Printers
  • Impact Printers
  • Inkjet Printers
  • Laser Printers
  • Thermal Printers
  • 3-D Printers
  • Paper
  • Virtual Printing
  • Refilling Cartridges, Re-inking Ribbons, and Recycling Cartridges
  • Upgrading Printers
  • Printer Maintenance
  • Printer Installation Overview
  • Installing Multifunction Devices
  • USB Printer Installation
  • Printers in the Windows Environment
  • Printer Sharing
  • Cloud Printing/Scanning
  • General Printer Troubleshooting
  • USB-Attached Printer Troubleshooting
  • Windows Printer Troubleshooting
  • Impact Printer Troubleshooting
  • Inkjet Printer Troubleshooting
  • Laser Printer Troubleshooting
  • Soft Skills: Work Ethics
  • Mobile Device Overview
  • Using Mobile Devices
  • Cell Phones
  • Mobile Apps
  • Mobile Device Wired Connectivity
  • Mobile Device Wireless Connectivity
  • Mobile Device Email Configuration
  • Mobile Device Synchronization and Backup
  • Other Mobile Software Tools
  • Laptops Overview
  • Laptop Hardware
  • Laptop Power
  • Laptop Repairs Overview
  • Laptop Display
  • Mobile Device Security
  • Mobile Device Travel and Storage
  • Mobile Device Troubleshooting Overview
  • Soft Skills: A Word about Appearance
  • Activities

1

Introduction to the World of IT and the Motherboard

  • Identifying the CPU Socket (Slot)
  • Installing a Processor
  • Installing Expansion Cards on a Motherboard
  • Installing Motherboard Components
2

Memory and Storage Devices

  • Connecting the Motherboard to the Internal Hard Drive
  • Verifying the RAM Usage
3

Introduction to Configuration, Disassembly, and Power

  • Accessing the BIOS Setup in Windows 10
  • Replacing the Power Supply
4

Connectivity, Video, and Multimedia Devices

  • Installing a PCI Sound Card
  • Installing the NIC
5

Printers, Multifunction Devices, and Mobile Devices

  • Installing a Printer
  • Sharing a Printer
  • Configuring Email in Android
  • Installing Laptop Components

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