CompTIA

PC Operating Systems

(ANC-INT1111.AB2)
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1

Introduction to Operating Systems

  • Operating Systems Overview
  • User Interaction with Operating Systems
  • Overview of Popular Operating Systems
  • 32-Bit vs. 64-Bit Operating Systems
  • Windows 10 and Windows 11 Versions
  • Workstation Operating Systems
  • Operating Systems for Mobile Devices
  • End-of-Life (EOL) Concerns
  • Update Limitations
  • Compatibility Concerns
  • Corporate Operating System Needs
  • Basic Windows Usage Overview
  • Windows 10 and Windows 11 Desktop Components
  • Shortcuts and Tiles
  • Recycle Bin
  • Interactions Within a Window
  • Managing Windows Files and Folders
  • Searches and Indexing
  • Attributes, Compression, and Encryption
  • Introduction to Windows Control Panel Utilities
  • Determining the Windows Version
  • Windows Registry
  • Editing the Windows Registry
  • Backing Up Data
  • WinRE
  • Recovering the Windows OS
  • Soft Skills: Staying Current
  • Activities
2

Networking

  • Networking Overview
  • Network Media Overview
  • Ethernet Over Power
  • Protecting Your Network and Cable Investment
  • The OSI Model
  • The TCP/IP Model
  • Network Addressing
  • More IPv4 Addressing
  • Wireless Networks Overview
  • Wireless Network Standards
  • Wireless Network Components
  • Wireless Network Design
  • Antenna Basics
  • Wireless and Wired Client Device Configuration Overview
  • Configuring an End Device: IP Addressing
  • Adding a Computer to a Windows Domain
  • Wireless NIC–Specific Settings
  • Advanced NIC Properties
  • NIC Configuration When Using Virtualization
  • Thin or Thick Client Installation Overview
  • Wireless AP/Router Configuration
  • WWAN Cellular Configuration
  • IoT and Smart Devices
  • Network Troubleshooting
  • Troubleshooting Cable and DSL Modems
  • Networking Multifunction Devices
  • Network Servers
  • Embedded, SCADA, and Legacy Systems
  • Software-Defined Networking
  • Network Terminology
  • The TCP/IP Model in Action
  • More Windows Network Settings
  • Introduction to Shared Folders
  • Soft Skills: Being Proactive
  • Subnetting Basics
  • Activities
3

Internet connectivity, Virtualization, Cloud Technologies, and Advanced Windows

  • Internet Connectivity Overview
  • Dial-up Connectivity
  • Cable Modems
  • xDSL Modems
  • VoIP
  • Fiber Networks
  • Satellite Modems
  • Mobile Connectivity Overview
  • Web Browsers
  • Basic Web Browser Issues
  • Introduction to Virtualization
  • Desktop Virtualization Basics
  • Cloud Computing
  • Soft Skills: Mentoring
  • Advanced Windows Overview
  • Preinstallation of Windows
  • Installation/Upgrade of Windows
  • Corporate Windows Deployment
  • Verifying the Installation
  • Troubleshooting a Windows Installation
  • Reloading Windows
  • Windows Updates
  • Backing Up the Windows Registry and Data
  • Configuring Windows Overview
  • Configuring Windows
  • Adding Devices
  • Installing/Removing Software
  • Computer Management Console
  • System Tools
  • User Account Management
  • Managing Storage
  • Managing Services and Applications
  • Data Sources (ODBC)
  • Print Management Console
  • Overview of the Windows Boot Process
  • System Restore
  • Windows Recovery Environment (WinRE)
  • Startup Settings Menu
  • System Configuration Utility
  • Task Manager
  • Speeding Up the Windows Boot Process
  • Troubleshooting the Windows Boot Process
  • Black Screen/Video Issues
  • Troubleshooting a Service That Does Not Start
  • Slow Boot
  • Troubleshooting Windows Network Settings
  • Windows Reboots/System Instability
  • Shutdown Problems
  • Summary of Troubleshooting Steps
  • Power Options
  • Monitoring System Performance
  • Supporting Windows Computers Remotely
  • Preventive Maintenance for Your Operating System
  • Soft Skills: Avoiding Burnout
  • Activities
4

macOs, Linux Operating Systems, and Introduction To Scripting

  • Introduction to macOS
  • Navigating the User Interface
  • Basic System Usage, Updates, and Backups
  • Management and Troubleshooting Tools
  • Utilities
  • Introduction to Linux
  • Navigating the GNOME User Interface
  • Basic System Usage, Updates, and Backups
  • Command-Line Interface
  • macOS and Linux Best Practices
  • Soft Skills: Be Humble
  • Scripting Overview
  • Command Prompt Overview
  • Command Prompt Basics
  • Moving Around from a Command Prompt
  • The md and rd Commands
  • Two Useful Commands: del and type
  • Copying Files
  • The attrib Command
  • Why Learn Commands?
  • PowerShell
  • Other Commands You Should Look Over
  • Command Format
  • Introduction to Scripting
  • Script File Types
  • Use Cases for Scripting
  • Mitigating Consequences of Scripting
  • Environment Variables
  • Script Syntax
  • Introduction to Script Programming
  • Variables
  • Data Types
  • Examples of Using Variables
  • Comments Within Scripts
  • Basic Script Constructs
  • Decisions: The Selection Structure
  • Compound Conditions and Logical Operators
  • Loops: The Repetition Structure
  • A Brief Look at VBScript and PowerShell
  • Soft Skills: Changing Perspective When Troubleshooting
  • Activities
5

Computer and Network Security and Operational Procedures

  • Security Overview
  • Security Policy
  • Physical Security
  • Logical Security
  • Considering the End User
  • Licensing
  • Security Threats and Vulnerabilities
  • Protecting Access to Local and Network Resources
  • Permissions
  • Folder Options
  • Protecting the Operating System and Data
  • Internet Security
  • Remote Access to Network Devices
  • Internet Appliances
  • Wireless Network Security Overview
  • Security Incident Response
  • A Final Word About Security
  • Soft Skills: Building Customer Trust
  • Operational Procedures Overview
  • Proper Power Handling and Adverse Power Conditions
  • IT Documentation
  • Change Management
  • Soft Skills: Skills TO SUCCEED
  • Activities

1

Introduction to Operating Systems

  • Creating a Restore Point
  • Uninstalling a Program
  • Viewing the Status of a Disk
  • Monitoring the System's Performance Using Performance Monitor
  • Sharing a Folder
2

Networking

  • Configuring a Class C IP Address
  • Using the ping Command
  • Using the nslookup Command
  • Using the ipconfig Command
  • Using the tracert and the pathping Command
3

Internet connectivity, Virtualization, Cloud Technologies, and Advanced Windows

  • Adding an MMC Snap-in
  • Using Windows Event Viewer
  • Disabling a Service
  • Configuring a Power Plan
4

macOs, Linux Operating Systems, and Introduction To Scripting

  • Viewing Processes in Linux
  • Using Basic Linux Commands
  • Working with the Command Prompt
  • Running Commands on PowerShell
5

Computer and Network Security and Operational Procedures

  • Backing Up Files
  • Backing Up the Windows Registry
  • Creating a New User
  • Managing NTFS Permissions
  • Configuring Windows Defender Firewall

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