01 / Lessons & labs

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Lessons

6 Interactive Lessons · 14 topics

01 Lesson 1 3 topics +

• Welcome to Retail
• Understanding the Customer
• The Value of Customer Service

02 Lesson 2: Know Before You Sell 2 topics +

• Knowing Products and Services
• Knowing the Customer

03 Lesson 3 3 topics +

• Meeting the Customer's Needs
• Making the Sale
• Loss Prevention and Workplace Safety

04 Lesson 4 3 topics +

• Furthering Your Customer Service Skills
• Your Brand Is You
• Professionalism in the Workplace

05 Lesson 5 3 topics +

• Finding a Job
• Getting a Job
• Growing Your Skills

Show more 6 Interactive Lessons ↓

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