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TECH-COMM ISBN: 978-1-61691-690-9
Technical Communication
Technical Communication course focuses on conveying scientific, engineering, or other technical information to the end-user in a simple, concise and comprehensible way. The technical communication training course helps in communicating effectively with a clear understanding of the audience, organization, design elements, revision, and style using technology, such as web pages, help files, reports, or social media sites. The course provides knowledge on technical communication skills and guides you to write effectively and with perspective on technology and global communications.
Beginner Self-paced · 1 year access 4.8/5 (117 Reviews)
01 / Lessons & labs
See exactly what you will learn and practice
Lessons
25 Interactive Lessons · 171 topics01 Technical Communication in the Entrepreneurial Workplace 8 topics +
- Technical Communication: The Workplace's Central Nervous System
- Innovation, Genres, and the Technical Writing Process
- How Are Technical Communication and Entrepreneurship Related?
- Key Characteristics of Technical Communication
- Traits of Successful Entrepreneurs
- How Important Is Technical Communication?
- What You Need to Know
- Suggested Projects
02 Profiling Your Readers 6 topics +
- What Motivates People?
- Creating a Reader Profile
- Using Reader Profiles to Your Advantage
- Global and Transcultural Communication
- What You Need to Know
- Suggested Projects
03 Working in Teams 8 topics +
- The Stages of Teaming
- Forming: Strategic Planning
- Storming: Managing Conflict
- Norming: Determining Team Roles
- Performing: Improving Quality
- The Keys to Teaming
- What You Need to Know
- Suggested Projects
04 Managing Ethical Challenges 8 topics +
- What Are Ethics?
- Where Do Ethics Come From?
- Resolving Ethical Dilemmas
- Ethics in the Entrepreneurial Workplace
- Copyright Law in Technical Communication
- Cyberbullying and Cyberharassment
- What You Need to Know
- Suggested Projects
05 Starting Your Career 7 topics +
- Building Your Résumé
- Writing Effective Application Letters
- Creating a Professional Portfolio
- Finding a Job
- How to Nail an Interview
- What You Need to Know
- Suggested Projects
06 E-mails, Letters, and Memos 8 topics +
- Types of E-mails, Letters, and Memos
- Step 1: Make a Plan and Do Research
- Step 2: Decide What Kind of E-Mail, Letter, or Memo Is Needed
- Step 3: Organize and Draft Your Message
- Step 4: Choose the Style, Design, and Medium
- Using E-Mail for Transcultural Communication
- What You Need to Know
- Suggested Projects
07 Technical Descriptions and Specifications 7 topics +
- Types of Technical Descriptions
- Step 1: Make a Plan and Do Research
- Step 2: Partition Your Subject
- Step 3: Organize and Draft Your Technical Description
- Step 4: Choose the Style, Design, and Medium
- What You Need to Know
- Suggested Projects
08 Instructions and Documentation 7 topics +
- Types of Technical Documentation
- Step 1: Make a Plan and Do Research
- Step 2: Organize and Draft Your Documentation
- Step 3: Choose the Style, Design, and Medium
- Working with Transcultural Documentation
- What You Need to Know
- Suggested Projects
09 Proposals 6 topics +
- Types of Proposals
- Step 1: Make a Plan and Do Research
- Step 2: Organize and Draft Your Proposal
- Step 3: Choose the Style, Design, and Medium
- What You Need to Know
- Suggested Projects
10 Brief Reports 6 topics +
- Types of Brief Reports
- Step 1: Make a Plan and Do Research
- Step 2: Organize and Draft Your Brief Report
- Step 3: Choose the Style, Design, and Format
- What You Need to Know
- Suggested Projects
11 Formal Reports 8 topics +
- Types of Formal Reports
- Step 1: Make a Plan and Do Research
- Step 2: Organize and Draft Your Report
- Step 3: Draft the Front Matter and Back Matter
- Step 4: Choose the Style, Design, and Medium
- Using Google Drive to Collaborate on Global Projects
- What You Need to Know
- Suggested Projects
12 Thinking Like an Entrepreneur 6 topics +
- Looking for Opportunities
- Being Innovative and Generating New Ideas
- Doing Strategic Planning
- Strategic Planning with Online Calendars
- What You Need to Know
- Suggested Projects
13 How to Be Persuasive 6 topics +
- Persuading with Reasoning
- Persuading with Values
- Getting Someone to Say Yes
- Persuasion in High-Context Cultures
- What You Need to Know
- Suggested Projects
14 Researching in Technical Workplaces 11 topics +
- Beginning Your Research
- Step 1: Define Your Research Subject
- Step 2: Formulate a Research Question or Hypothesis
- Step 3: Develop a Research Methodology
- Step 4: Collect Evidence Through Sources
- Step 5: Triangulate Your Sources
- Step 6: Take Careful Notes
- Step 7: Appraise Your Evidence
- Step 8: Revise, Accept, or Abandon Your Hypothesis
- What You Need to Know
- Suggested Projects
15 Organizing and Drafting 8 topics +
- Basic Organization for Any Document
- Using Genres for Organizing and Outlining
- Organizing and Drafting the Introduction
- Organizing and Drafting the Body
- Organizing and Drafting the Conclusion
- Organizing Transcultural Documents
- What You Need to Know
- Suggested Projects
16 Using Plain and Persuasive Style 9 topics +
- What Is Style?
- Writing Plain Sentences
- Writing Plain Paragraphs
- When Is It Appropriate to Use Passive Voice?
- Persuasive Style
- Balancing Plain and Persuasive Style
- Translating and Translation Programs
- What You Need to Know
- Suggested Projects
17 Designing Documents and Interfaces 9 topics +
- Five Principles of Design
- Design Principle 1: Balance
- Design Principle 2: Alignment
- Design Principle 3: Grouping
- Design Principle 4: Consistency
- Design Principle 5: Contrast
- Transcultural Design
- What You Need to Know
- Suggested Projects
18 Creating and Using Graphics 6 topics +
- Guidelines for Using Graphics
- Displaying Data with Graphs, Tables, and Charts
- Using Photos and Drawings
- Using Transcultural Symbols
- What You Need to Know
- Suggested Projects
19 Revising and Editing for Usability 10 topics +
- The Four Levels of Edit
- Level 1 Editing: Revising
- Level 2 Editing: Substantive Editing
- Level 3 Editing: Copyediting
- Level 4 Editing: Proofreading
- Using Copyediting Symbols
- Lost In Translation: Transcultural Editing
- Document Cycling and Usability Testing
- What You Need to Know
- Suggested Projects
20 Presenting and Pitching Your Ideas 11 topics +
- Planning and Researching Your Presentation
- Choosing the Right Presentation Technology
- Organizing the Content of Your Presentation
- Choosing Your Presentation Style
- Creating Visuals
- Delivering the Presentation
- Giving Presentations with Your Mobile Phone or Tablet
- Rehearse, Rehearse, Rehearse
- Working Across Cultures with Translators
- What You Need to Know
- Suggested Projects
21 Writing for the Internet 8 topics +
- Forming Teams, Generating Awareness, and Building Your Brand
- Using Social Networking to Raise Awareness
- Using Blogs and Microblogs to Build a Brand
- Writing for Websites
- Making Internet Videos and Podcasts
- Writing Articles for Wikis
- What You Need to Know
- Suggested Projects
22 Appendix A: Grammar and Punctuation Guide 2 topics +
- The Top Ten Grammar Mistakes
- Punctuation Refresher
23 Appendix B: English as a Second Language Guide 3 topics +
- Using Articles Properly
- Putting Adjectives and Adverbs in the Correct Order
- Using Verb Tenses Appropriately
24 Appendix C: Documentation Guide 3 topics +
- APA Documentation Style
- CSE Documentation Style (Citation-Sequence)
- MLA Documentation Style
25 References +
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