ITIL4-HVIT.AN1.00T

uCertifyPrep ITIL® 4 HVIT

Intermediate Self-paced · 1 year access

01 / Lessons & labs

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Lessons

5 Interactive Lessons · 19 topics
01 Introduction 2 topics
  • Audience and scope
  • Background and context
02 Key concepts of high-velocity IT 7 topics
  • High-velocity IT
  • Digital technology
  • Digital organizations
  • Digital transformation
  • High-velocity IT objectives and key characteristics
  • Adopting the ITIL service value system to enable high-velocity IT
  • Summary
03 High-velocity IT culture 4 topics
  • Key behaviour patterns
  • Models and concepts of HVIT culture
  • ITIL guiding principles
  • Summary
04 High-velocity IT techniques 6 topics
  • Techniques for valuable investments
  • Techniques for fast development
  • Techniques for resilient operations
  • Techniques for co-created value
  • Techniques for assured conformance
  • Summary
05 Conclusion

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