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ITIL4-DITS.AN1.00T
uCertifyPrep ITIL® 4 Leader DITS
Intermediate Self-paced · 1 year access
01 / Lessons & labs
See exactly what you will learn and practice
Lessons
13 Interactive Lessons · 68 topics01 Introduction 3 topics +
- About this guide
- ITIL practices
- The digital and IT strategy context
02 Key concepts 10 topics +
- Digital, information, operational, and communication technology
- Digital organization
- Digital business
- Digitization
- Digital transformation
- Products and services
- Tiers of strategy
- Business models
- Operating models
- Strategy and the service value system
03 What is the vision? 4 topics +
- Digital disruption
- Deciding on a balanced strategic focus
- Positioning tools for digital organizations
- Creating a vision
04 Where are we now? 3 topics +
- Environmental analysis
- Opportunity analysis
- Digital readiness assessment
05 Where do we want to be and how do we get there? 3 topics +
- Strategy planning
- Strategic approaches for digital organizations
- Strategy discussion and approval
06 Take action! 4 topics +
- How strategies are implemented
- Coordinating strategy and strategic initiatives
- Leading digital transformation
- Strategy communication and implementation
07 Did we get there? 4 topics +
- Key facts about measurement
- Measuring a strategy
- Instrumenting strategy
- Strategy review
08 How do we keep the momentum going? 2 topics +
- Long-term momentum: Ensuring organizational vialibilty
- Short-term momentum: Parallel operation
09 Digital leadership 10 topics +
- Digital mindset
- Communication
- Relationship management
- Education and learning
- Evaluating emerging technology and industry trends
- Agile management techniques
- Defining and using strategic metrics
- Orchestrating diverse environment
- Operationalizing strategy
- Business and technology management skills
10 Managing innovation and emerging technologies 10 topics +
- Definition
- Managing innovation is a strategic capability
- Managing innovation is a mindset and culture
- Innovation or adoption
- Achieving a balanced approach to innovation
- Formal approach to innovation management
- Characteristics of organizations with an innovative culture
- Building a culture that supports innovation
- Approaches to innovation
- Evaluating and adopting emerging technology
11 Managing strategic risk 12 topics +
- Definition
- Risk management in digital organizations
- Organizing risk management
- Using risk management to evaluate opportunities
- Risk identification
- The risk register
- Qualitative risk analysis
- Quantitative risk analysis
- Risk triggers
- Risk posture: Balancing the risks and rewards of digital technology
- Risk treatment
- Achieving a risk-informed mindset and culture
12 Structuring for digital business 3 topics +
- Governance
- Structuring the organization
- Transitioning from traditional to new organizational structures
13 Conclusion +
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